Privacy Policy

1. Who we are

Make Web Studio is a remote-first website service for small businesses. For privacy questions, contact hello@makewebstudio.com.

4. Why we are allowed to use it

Make Web Studio uses your information because you ask us to respond, because it is needed to provide the service, because it is needed for invoices and records, or because there is a legitimate reason to keep the website and communication secure.

2. Information we collect

When you contact Make Web Studio, request a homepage preview, or become a client, we may collect:

• Your name and business name.
• Email address, phone or WhatsApp number, or other contact details.
• Business type, location or area served, services, existing website or social page, and project notes.
• Files or materials you choose to send, such as logos, photos, text, reviews, or brand details.
• Payment and invoice details needed to process payments and maintain business records.
• Basic website usage information if analytics or security tools are used.

3. How we use information

Make Web Studio uses information to:

• Respond to enquiries and preview requests.
• Prepare homepage previews and website proposals.
• Build, launch, host, maintain, and update client websites.
• Send invoices, payment links, service updates, and support messages.
• Improve the Make Web Studio website, forms, communication, and service quality.
• Protect against spam, abuse, fraud, or technical issues.

8. Client website content

If you send business photos, logos, text, reviews, or other materials, Make Web Studio uses them to prepare your preview or build your website.

You are responsible for making sure you have permission to use any materials you provide. You are also responsible for checking that business details, prices, services, and claims are accurate before launch.

5. Third-party tools and sharing

Make Web Studio does not sell your personal information.

Information may be processed by trusted third-party tools used to operate the service, such as contact form providers, email tools, payment processors, invoice tools, hosting providers, analytics tools, security tools, or domain providers.

Only the information needed for the relevant service is shared with those tools.

6. Payments

Payments may be handled through third-party payment providers. Make Web Studio does not need to store full card details directly. Payment providers may collect and process payment information under their own privacy and security policies.

7. Cookies and analytics

The Make Web Studio website may use essential cookies or similar storage for basic website functions, such as remembering display preferences.

Analytics may be added to understand website visits and improve the service. If analytics or advertising tools are used, this policy may be updated with more detail.

9. Data retention

Make Web Studio keeps enquiry and project information for as long as needed to respond, provide services, maintain records, resolve issues, or meet legal/accounting obligations.

If you do not become a client, enquiry information may be deleted or archived when it is no longer needed.

10. Your choices and rights

You can contact Make Web Studio to ask for access to your information, correction of inaccurate information, deletion of information where appropriate, or to stop non-essential communication.

Some information may need to be kept for invoices, legal records, dispute resolution, security, or legitimate business reasons.

11. Security

Make Web Studio takes reasonable steps to protect information from loss, misuse, unauthorised access, or disclosure. However, no internet-based service can be guaranteed to be completely secure.

12. International service

Make Web Studio works remotely and may use service providers located in different countries. This means information may be processed or stored outside your country depending on the tools used to provide the service.

13. Links to other websites

The Make Web Studio website or sample websites may link to third-party websites. Make Web Studio is not responsible for the privacy practices of those websites.

14. Children

Make Web Studio is not intended for children. The service is intended for business owners and business representatives.

15. Changes to this policy

Make Web Studio may update this Privacy Policy as the service develops or as tools change. The latest version will be available on this page.

16. Contact

Questions or requests about privacy can be sent to hello@makewebstudio.com.